Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer’s exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada.
Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer’s expectations. We are committed to building quality products and building lasting relationships within the residential construction industry.
We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company’s most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected.
Employment Type: Salary FT
Work Environment: Monday - Friday
Job Summary:
We are seeking an experienced Quality Manager to lead our Quality Assurance department and ensure the highest standards of product quality and customer satisfaction. This role oversees all aspects of the plant’s quality systems, from process development and compliance to continuous improvement and team training. The ideal candidate is a proactive leader who can balance strategic oversight with hands-on problem solving in a fast-paced manufacturing environment.
Duties & Responsibilities:
- Lead the development, implementation, and continuous improvement of the plant’s Quality Assurance program.
- Establish and maintain policies, procedures, and metrics that drive customer satisfaction and product conformance.
- Oversee all quality control activities, including inspection, testing, and reporting of materials and finished products.
- Partner with production, engineering, and operations teams to resolve quality and manufacturing issues.
- Manage corrective and preventive actions, root cause analysis, and ongoing process improvement initiatives.
- Serve as the primary contact for quality-related customer feedback and audits.
- Ensure compliance with company, customer, and regulatory quality standards.
- Develop and deliver quality training to employees across departments to promote a culture of quality awareness.
- Use data-driven analysis and quality tools to monitor performance and identify opportunities for improvement.
- Collaborate with other company locations, customers, and vendors to align quality standards and best practices.
Requirements:
- Bachelor’s degree – ASQ certification as a Certified Quality Manager preferred.
- 3-5+ years of experience in quality management within a manufacturing environment.
- Supervisory experience in a manufacturing/assembly environment.
- Strong leadership and communication skills with the ability to influence at all levels of the organization.
Physical Demands:
The physical demands and work environment are representative of a typical manufacturing environment.
Summary of Company Benefits:
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) with a Company Match
- Group Term Life Insurance and AD&D
- Employer Paid Long-Term & Short-Term Disability
- Voluntary Supplemental Hospital and Accident Plans
- Employee Assistance Program
- 8 Company Paid Holidays & 1 Floating Holiday
- Paid Time Off (PTO)
Equal opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required
