Job Description
Job Title:  Technical Lead
Posting Start Date:  12/11/25
Division:  Doors
Posting Area:  Operations + Manufacturing
Job Location:  Towanda, PA

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary: 

The technical lead supports daily plant operations by managing documentation, Inventory, coordinating improvement initiatives, and contributing to safety, training, and leadership efforts. This role plays a key part in maintaining accurate records, standardizing work processes, and supporting both frontline employees and management to ensure operational success.

Duties & Responsibilities:

     Daily Paperwork

  • Collect, sort, and process daily production-related paperwork.
  • Enter production and downtime data accurately into designated systems.
  • File, scan, and distribute documents in accordance with company procedures.

    Continuous Improvement Projects

  • Lead or support continuous improvement (CI) initiatives to enhance efficiency, quality, and safety.
  • Use Lean, 5S, root-cause analysis, and other CI tools to identify and implement process improvements.
  • Track project progress and provide updates to leadership.
  • Review possibilities to automate data collection.

    Aid Trainers (Gold Hats)

  • Support frontline trainers by assisting with training documentation, materials, and communication.
  • Help ensure new and existing employees understand standard work processes.
  • Provide hands-on support during training activities as needed.

    Assist Group Management

  • Assist supervisors and managers with coaching documentation and employee development activities.
  • Back up group manager as needed.
  • Support the disciplinary process by gathering information, organizing records, and maintaining policy compliance.
  • Help leadership with operational tasks during high-demand or special situations.

    Standard Work Development

  • Create, update, and improve standard work documents to ensure consistent and safe operations.
  • Train employees on revised or new standard work procedures.

     Safety Improvement

  • Review, update, and maintain JSAs to reflect current processes and safety conditions.
  • Conduct field observations to verify accuracy of hazard controls and work methods.
  • Collaborate with safety personnel and operators to identify gaps and strengthen safety practices.

    Environmental Documentation (Opacity Readings)

  • Perform and record opacity readings according to regulatory and company requirements.
  • Maintain organized environmental documentation for audits and compliance reviews.
  • Report deviations or trends to management as required.

    Employee Interviews

  • Conduct structured interviews to gather feedback on safety, process effectiveness, and training needs.
  • Summarize interview findings and provide actionable insights to leadership.
  • Maintain confidentiality and professionalism in all employee interactions.

    Inventory

  • Assist group managers with inventory process.
  • Participate in month end physical inventory.
  • Monitor WIP daily.

Qualifications

  • Experience in manufacturing, operations, or related fields preferred.
  • Strong organizational and documentation skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with safety programs, standard work, and continuous improvement concepts.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Proficiency with office software and data-entry systems.

Additional Skills

  • Attention to detail
  • Communication and collaboration
  • Problem-solving and analysis
  • Safety and environmental awareness
  • Leadership support
  • Continuous improvement mindset

Summary of Company Benefits:

  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) with a Company Match
  • Group Term Life Insurance and AD&D
  • Employer Paid Long-Term & Short-Term Disability
  • Voluntary Supplemental Hospital and Accident Plans
  • Employee Assistance Program
  • 8 Company Paid Holidays & 1 Floating Holiday
  • Paid Time Off (PTO) 

 

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.