Job Summary:

The Operations Manager shall oversee the location’s functions related to manufacturing with a team of over 300 employees. The Operations Manager is responsible for the effective and successful safety performance, management of labor, productivity, continuous improvement, and quality control. Ensure safe and efficient operations for all departments. Formulate and implement departmental short and long-term plans consistent with company objectives for assigned department(s). Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carries out supervisory responsibilities in accordance with company’s policies and applicable laws. Organizes the budget of the company in collaboration with the Plant Manager.

The Operations Manager brings the necessary characteristics to thrive in Woodgrain culture and exemplifies the company values of Integrity, Servant Leadership, and Respect for People, Safety, and Exceeding Customer Expectations.

Duties & Responsibilities:

• Must work consistently to maintain safe and healthy working conditions and adhere to proper operating practices and procedures designed to prevent injury and illness.
• Run a safe, injury/accident-free workplace.
• Communicate with the safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
• In conjunction with cross functional resources, develop optimum capacity, efficiency, and profitability through the facilities and equipment improvements.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, system transactions, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.
• Review, prioritize and classify scheduling workload in support of plant and division business objectives.
• Builds organizational capability, while providing overall direction and accountability.
• Champion supporting the plant’s policies, objectives and goals.
• Achieve operating performance targets and improvements including cost reductions and reduced lead times.
• Accountable for providing accurate shipment forecasts and achieving forecast.
• Actively work development plans for all employee reports.
• Maintains and improves employee relationships with all personnel to ensure a progressive workforce, striving for continuous improvement.
• Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employee performance appraisals; addressing, employee performance and corrective action plans; employee motivation and rewards.
• Implement lean principals to achieve low-cost production and high quality through each manufacturing phase.
• Provide input to support functions, as they relate to process improvement and programs implementation.
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.

Requirements:

• 5+ years’ experience in a production manufacturing or similar environment.
• 3+ years’ experience in manufacturing/operations with previous management responsibilities required.
• Preferred - Experience in Lean or Six Sigma practices and philosophy.
• Strong working knowledge of ERP systems (SAP) and reporting tools.
• Proficient in Microsoft Office including Excel, Word & Outlook and ability to learn and instruct others on software applications.
• Strong leadership skills and passion to share your knowledge and coach your team.
• Strong knowledge of production processes in a lean manufacturing environment.
• Ability to work effectively with all levels of the organization.
• Excellent communication and human relations skills and the ability to lead and motivate subordinates.
• Administrative skills to include planning, coordinating, team building, communication, organization and time management
• Ability to develop leadership skills, including planning, implementing, monitoring, and reporting; problem solving, decision making, and negotiating.
• Ability to define and analyze problems and develop timely and effective solutions, evaluating relevant facts to judge and form conclusions.
• Must be available as needed to support a 24-hour a day operation.

Physical Demands:

The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds. 

Travel:

Travel requirements are sporadic, but less than 10% of the time.