Compensation: $78k-88K
Location: 1735 North Brown Rd. Lawrenceville, GA 30045
Woodgrain Company is a national distributor of building materials with a proud history of building America! We offer competitive salary with annual pay review, affordable high-quality healthcare, company paid Holidays and vacation. 401k retirement savings plan. Currently, we have multiple warehouses across the US and committed to delivering quality molding and building products to our customers on times, every time.
The Import Operations Manager is responsible for the process and activities required to manage Customs Entries, governmental compliance, and processing of the import filings of goods into U.S.
The Manager position can be broken down into these areas of responsibility: Compliance, Operational Excellence, People Management, Cost Control and Revenue Growth.
Essential Duties, Responsibilities, Expectations and Performance Measures
Compliance
- Ensure that customs and governmental processes, procedures and activities are performed and managed based on global, country port, & mode of transport specific governmental regulations.
- Keep abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are properly trained and equipped with the knowledge to maintain a compliant environment.
- Responsible for use of company funds and negotiable documents to ensure that there are not any violations of governmental, banking or corporate standards.
Operational Excellence
- Manage and deliver on corporate commitments based on local, national, and global strategies
- Ensure staff is both productive and maintaining quality necessary to meet company expectations
- Monitor implementation of new suppliers, carriers and service providers to ensure all KPIs are met.
- Seek cost efficiencies and process improvements within different functions of the products & departments and work with the support and alignment of the team to implement as appropriate.
- Ensure proper staffing for coverage of clearance across all modes of transport (Air, Ocean, Rail, Truck)
- Develop working relationships with corporate team, branch managers, Air & Ocean product owners, local or regional government compliance personnel and staff to ensure the highest level of customer service and compliance
- Perform department audits and develop a consistent measurable audit program to ensure compliance processes.
Cost Control and Revenue Growth
- Manage and maintain operational excellence for Customs Brokerage
- Partner with business units, Air & Ocean product teams and procurement teams to enhance the business and expand business
- Execute on monthly targets and controls as defined by country and regional leadership
- Ensure compliance with internal and external controls and KPI’s set at the global and regional levels
Personal
- Ability to make quick and sound decisions
- Ability to analyze and problem solve, proactive vs reactive
- Ability to lead and motivate employees, mentor and develop employees.
- Excellent communication skills
- Work in a diverse environment and culture
Leadership
- People Management and Leadership i.e., Training & Development, Coaching, Performance Management
- Strategic Planning Skills
- Organizational Skills (prioritize, plan, assign and control)
- Decision-making capabilities
Job Requirements:
- 4 or more years in a similar position.
- Must possess strong knowledge and understanding of the customs clearance, government regulations security, freight forwarding business and be able to identify areas of operational, financial, and people improvement.
- College degree preferred, but a combination of equivalent and education experience may be substituted.
- Knowledge of the Harmonized Tariff System (HTS).
- Experience with GTM- Global Trade Manager a plus but not required.
- Attention to detail and highly motivated.
- Licensed Custom Broker is a plus
- Must be fluent in English, other languages are a plus.
- Software Knowledge: MS Office Suite, GTM-Global Trade Management System is a plus.
PERKS
- We have the full package of medical, dental, vision and supplementary insurance programs.
- We have holiday 9 days, great PTO package.
- We have a 401K.
- We have tuition assistance.
- Eligible for an annual incentive package based on company's performance.
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