Job Description
Job Title:  Shop Manager
Posting Start Date:  7/1/25
Division:  Distribution
Posting Area:  Operations + Manufacturing
Job Location:  Cape Girardeau, MO

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary:
The Production Supervisor (Shop Manager) is responsible for overseeing daily operations within the production shop, ensuring all work is completed accurately, safely, and efficiently. This role includes supervising employees, maintaining equipment, managing workflow, and driving continuous improvement efforts across the shop floor.

 

Key Responsibilities:

  • Oversee completion and accuracy of all daily jobs, including prep work for both interior and exterior tasks.

  • Conduct and document quality inspections with physical signatures or initials on inspected products.

  • Ensure all preventive maintenance (PM) on shop equipment is performed and logged; immediately report equipment failures to the Production Manager.

  • Accept completed work orders on an hourly basis and input them into the Work Order Center.

  • Maintain accurate and necessary inventory adjustments.

  • Lead continuous improvement initiatives in collaboration with shop employees.

  • Input time records for temporary employees daily.

  • Manage PTO requests and ensure proper coverage of essential functions during absences.

  • Administer disciplinary actions in compliance with union contracts, with prior approval from the Production Manager and documentation submitted to the Operations and General Managers.

  • Maintain clean, organized, and safe work areas; oversee daily cleaning, dust collection system maintenance, and timely trash disposal.

  • Ensure all overtime is pre-approved and scheduled appropriately.

  • Report all employee absences to management via email by 8:00 AM daily.

  • Monitor and support employee training to uphold production quality standards.

  • Use P-card exclusively for authorized shop-related purchases; all other purchases require prior email approval from management.

  • Maintain an inventory of critical replacement parts in a secure storage area to minimize downtime.

  • Enforce scheduled break times and adherence to break schedules.

  • Spend approximately 75% of work time on the shop floor to ensure safety, optimize production, and manage daily operations.

 

Qualifications:

  • Prior supervisory or leadership experience in a production or manufacturing environment preferred.

  • Strong understanding of safety, quality control, and maintenance procedures.

  • Excellent organizational, communication, and problem-solving skills.

  • Ability to lead teams, enforce policies, and drive productivity on the shop floor.

  • Experience with inventory systems, time tracking, and work order entry preferred.

Summary of Company Benefits:

  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) with a Company Match
  • Group Term Life Insurance and AD&D
  • Employer Paid Long-Term & Short-Term Disability
  • Voluntary Supplemental Hospital and Accident Plans
  • Employee Assistance Program
  • 8 Company Paid Holidays & 1 Floating Holiday
  • Paid Time Off (PTO) 

 

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.