Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.
About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Salary Starting at: $98,000/Year + Bonus (Depending on experience)
Job Summary:
The Operations Manager reports directly to the General Manager and is responsible for overseeing the branch’s warehousing, delivery functions, inventory, and warehouse equipment. This position plays a key leadership role in aligning daily operations with Woodgrain’s growth strategy and ensuring team execution of business objectives, safety standards, and performance goals. This role requires a high degree of initiative, a results-driven mindset, and the ability to lead and motivate teams in a fast-paced and evolving environment. The ideal candidate will thrive under pressure, drive continuous improvement, and maintain a strong presence on the floor to ensure safety, efficiency, and quality throughout all operational areas.
Duties and Responsibilities:
Operations Management
- Lead daily operations across Production, Warehouse, and Delivery functions
- Ensure a safe working environment and full compliance with OSHA and company safety policies
- Monitor and improve material, equipment, and labor efficiency
- Review and analyze reports related to inventory accuracy, order fulfillment, and production output
- Oversee quality control for millwork and door shop output to meet customer expectations
- Ensure all team members are properly trained and cross-trained
- Safeguard company assets through security protocols and process controls
Strategic Execution & Continuous Improvement
- Translate Woodgrain’s strategic goals into actionable branch-level plans
- Drive productivity improvements and waste reduction through proactive planning
- Utilize Root Cause Analysis to address and permanently resolve operational issues
- Engage associates in continuous improvement planning and execution
- Communicate priorities and progress in daily team huddles and monthly department meetings
Leadership and Communication
- Foster a culture of safety, accountability, and teamwork
- Build trust and engagement among team members
- Clearly communicate expectations and the importance of each associate’s role
- Inspire a shared commitment to operational excellence and customer satisfaction
- Supervisory Responsibilities:
- Directly supervise a team of Supervisors, Leads, and Operations Associates
- Responsible for interviewing, hiring, training, coaching, and developing staff
- Oversee daily planning, performance evaluations, and employee relations
- Ensure all supervisory responsibilities are carried out in compliance with company policies and legal requirements
Requirements:
- Education & Experience
- Bachelor’s degree preferred
- 3–5 years of experience leading a distribution center or branch operation
- Experience in the millwork or building materials industry highly desirable
Skills & Knowledge
- Proven ability to manage production, warehouse, and delivery operations
- Strong business acumen and the ability to interpret financial reports and KPIs
- Proficiency in Microsoft Office (especially Excel and Word)
- Familiarity with safety standards, inventory control, and production planning
- Forklift certification may be required based on location
Leadership & Personal Characteristics
- Results-driven with a high sense of urgency and personal initiative
- Capable of building rapport quickly with employees, customers, and partners
- Confident decision-maker with a strategic mindset
- Motivational leader who can drive change, challenge the status quo, and hold others accountable
- High integrity and professional demeanor
Work Environment & Physical Demands:
- Primarily based in a warehouse and production environment with occasional office duties
- May require personal protective equipment (PPE) such as earplugs, eye protection, and steel-toe shoes
- Ability to occasionally lift and/or move items weighing 10+ pounds
- Requires approximately 5–10% travel
Summary of Company Benefits:
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) with a Company Match
- Group Term Life Insurance and AD&D
- Employer Paid Long-Term & Short-Term Disability
- Voluntary Supplemental Hospital and Accident Plans
- Employee Assistance Program
- 8 Company Paid Holidays & 1 Floating Holiday
- Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.